Fresh RSVP Guest Logistics

A Bit About Us

Only you know the amount of work that goes into preparing for and hosting an event. Attention to the finest detail, ongoing client liaison and the successful delivery of the experience is what you do best. Guest Liaison and Logistics is often secondary due to the volume of work required for even the simplest of functions.

This is where we can partner with you to ensure the experience of each attending individual exceeds expectations…

Over the past ten years, we have honed our skills in the fields of Guest Logistics, Delegate Registration, Guest List Management and Travel Coordination around large and small conferences working from planning to execution on the experience of the individual. From Support Centre, delegate confirmations, hotel liaison regarding rooming and dietary requirements, airport hotel transfers, registration and welcome, the provision of information desks, to hosting with grace and a smile. In addition we have developed and perfected a variety of unique online invitation and registration processes to facilitate a seamless guest experience.

We take great pleasure in exceeding your expectations and delivering our full circle turnkey service. Our staff have tertiary educations across a variety of cultural groups and converse in several languages including English, Afrikaans, Sotho, Zulu and French.

From our roots in the competitive events industry we identified a growing opportunity to offer an ever attendant personal service together with cutting edge website development and management in the arena of registration and logistics.

An amalgamation of the human, telephonic, and electronic media make for a powerful element to add as an extension of your marketing repertoire.

Our focus is the smooth-running of Guest Management on every level, leaving you free to manage the show with ease.

Services We Offer

Before the Event

  • Database collation, cleanup and updating
  • Email or print invitation design and distribution
  • Customised RSVP website with confirmation emails
  • Reminder emails or text messages
  • Daily/weekly status reports
  • Call centre open 09:00–17:00 weekdays
  • Non-respondent calldowns
  • Delegate payment tracking
  • Personalised letters advising of all arrangements
  • Hotel, flight and transfer bookings
  • Leisure activity coordination

During the Event

  • Airport/Hotel “Meet and Greet”
  • Electronic or manual registration
  • Manned information desks
  • Welcome staff, hosts/hostesses and ushers
  • Gift distribution and room drops
  • Shuttles

After the Event

  • Full debriefing
  • Final attendee lists
  • Audited financial reports

Our Clients Include…

Testimonials

Our People

Absie Pantshwa

My passion for quality and service driven convenient solutions is the driving force, ensuring a fully professional service delivered to your events.

Hailing from the former Transkei, I was born and raised in Port St. Johns in the Eastern Cape. After graduating from Queenstown Girls’ High in 1998, I braved big bad Jo’burg in 1999, bleached my hair blonde and never looked back.

Graduating from Camelot Health & Skincare College in 2001, I worked in the Health & Skincare industry for a year but decided to throw in the towel, literally in the search of something more challenging and fun.

Not ever having heard of ‘The Events Industry’ I got a temporary receptionist job at a prestigious events company. When my contract ended, I refused to leave and proposed I create work for myself that the agency needed but just didn't know it yet!

Callit IT Guest Logistics sprung up in 2006 from realizing a need in the industry to take care of the guests going to the events and making sure that this process is seamless and representative of both the event and the client. This has been the driving force behind Callit IT to date, boasting long standing clients such as FNB, Old Mutual, Times Media, SAA, Cell C, Blackberry, Bonitas, Dimension Data, Boehringer Ingelheim UAE, Clover, SA Tourism, Brand Leadership Group, Ogilvy, SABC, BET Africa, Cyril Ramaphosa Educational Trust to name a few.

In 2008 I was elected as Director at CLA Brand & Event Engineering and TechRig Technical Solutions Agency in 2009.

Callit IT Guest Logistics has since rebranded to Fresh RSVP Guest Logistics Specialists, a 100% Black Woman Owned and Managed Company and we look forward to the next 10 Years!

Contact Us

Fancourt Office Park, Block 17, Ground Floor, corner Northumberland & Felstead Road, Northriding, Randburg

Tel: +27 (11) 251-5527 Fax: (086) 632-5910

Absie Pantshwa: 072 195 2205
Sandiso Mzanywa: 082 313 0708